All items are hand made to order. The way it works is as follows....
On the products page you will find the jumpers and accessories that I currently make. There are drop down boxes with available sizes.
You add item to basket and proceed to checkout. There is a “Notes” section where you will be able to let me know additional information eg colour choices, if you require opening for a harness and your dogs name although not totally necessary but I love to know who the jumper I’m working on is for. Please note the notes section is not for instructions for posting, I have no say in where the Postie leaves your parcel.
I will then email giving you the date your order goes in my diary. If you don’t receive an email within 24 hours of placing an order check your spam/junk folder. I work on your order on that given day and process time then depends on the type of jumper and how many items are included. Occasionally, I get a little behind and if that does happen I always make contact to keep you in the snazzy loop.
Would you please make every effort to give me as much info with your order as follow on emails and social media messages can sometimes be missed and during peak times my snazzy brain gets a bit mashed!
Orders are sent by Royal Mail Large Letter Second Class Tracked and you will receive an email once order is posted. I post out on a Monday and Friday.
Aran jumpers, bobble snoods, human hats, mittens and scarves are posted out as a small parcel due to the bulk, Second Class Tracked.
I get extremely busy and there is usually a few weeks wait. Please, please, PLEASE visit Order Status Page before considering placing an order.
I am also happy to make custom items, just message me with any requests.
Thanks again for looking!